![]() ![]() ![]() Work is performed in an office environment and outdoors in all weather conditions, with potential exposure to hazardous chemicals, wet surfaces, pool maintenance equipment, infectious diseases, and blood-borne pathogens is subject to sitting, standing, bending, and reaching for extended periods of time and must be able to safely pull, push, lift and carry items weighing up to fifty (50) pounds.Effective, clear, and concise communication, both verbally and in writing.Operating and maintaining a personal computer utilizing a variety of business software and communications equipment.Establishing and maintaining cooperative and effective working relationships with City employees, facility lessees and guests, event sponsors and vendors, and the general public.Responding to emergencies and determining corrective actions using available resources.Analyzing problems, providing alternatives, and identifying solutions in support of established goals.Interpreting customer and facility needs and solving customer service and public relations issues.Cash, check, and credit card transaction processes.Principles and practices of customer service.Operational characteristics, services, and activities of an aquatics facility.Boat House Cashiers will receive Basic Water Safety Training as part of their job training.Must be sixteen (16) years of age, AND one (1) year of customer service/public interaction experience is preferred. Performs other duties as assigned or required.Įducation, Experience, Licenses and Certifications.Assists in managing a variety of front desk activities including the processing of transactions via cash, check and credit card payment methods operate computer registration and reservation system data collection and preparation of attendance and sales reports. ![]() Answers incoming calls and provides departmental program information in person and via the telephone greets guests and provides prompt, courteous, and friendly customer services to the public, in order to maintain positive customer relations.Assists in promoting departmental programs and city-wide special events coordination and setup including guest party facilitation.Prepares and assists in maintaining the use of venues including the Landa Park Miniature Golf and Landa Boat House to ensure safe conditions and to meet community and guest needs must be in compliance with the City’s strategic objectives, policies and procedures, and State and Federal laws.Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.Īssists in ensuring the delivery of high-quality and consistent recreational services to the community. The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Under general supervision, assists in ensuring customer satisfaction and safety for employees and visitors at Parks and Recreation Department facilities and programs. ![]()
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